Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.

If you need to return an item purchased from our online store, simply contact us through WhatsApp at +1 703 300-4360 or reach out via email at support@luxhomedirect.com. Our team is ready to assist you with a smooth and efficient return process

All debit/credit card payments are refunded back to the original card used during checkout. Please note that the amount will reflect back into your account within 10 to 15 working days depending on your provider.