Contact Us

GET IN TOUCH!

We’d love to hear from you! Whether you have a question about a product, need help with an order, or just want to say hello, our team is here to assist you.

Customer Support Hours

Monday – Friday: 9AM – 6PM EST

Saturday: 10AM – 4PM EST

Sunday: Closed

Email Us

📧 support@luxehomedirect.com

We aim to respond to all inquiries within 24 hours.

Need help?

Frequently Asked Questions

How can I track the delivery of my order?

Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.

Easy Return - Hassle Free Process

If you need to return an item purchased from our online store, simply contact us through WhatsApp at +1 703 300-4360 or reach out via email at support@luxhomedirect.com. Our team is ready to assist you with a smooth and efficient return process

How will I receive my refund?

All debit/credit card payments are refunded back to the original card used during checkout. Please note that the amount will reflect back into your account within 10 to 15 working days depending on your provider.